Returns

If you’re unsatisfied with your new equipment, we accept returns on unused products in original packaging within 30 days of purchase. A 15% restocking fee and roundtrip shipping costs (costs to and from the Get RX’d warehouse) will be deducted from your refund; items that "ship free" will have the actual cost of shipping deducted. You are responsible for insuring any parts or products returned to Get RX’d and you assume the risk of loss or damage during shipment.

We do not accept returns on custom-made products such as turf, rolled rubber flooring, custom pull-up rigs, etc.

Authorized returns must be completed within 30 days of purchase. If you are receiving a replacement, we ask that you return the item being replaced within 30 days to avoid any charges.

Please fill out the form below to start a return.